privacy
policy

This is a starter Privacy Policy that aligns with the Australian Privacy Act 1988 and the Australian Privacy Principles. Chris, please review and update before publishing.

1. Who we are

This Privacy Policy applies to Talev Creative, operated by Chris Talevski, based in Newcastle, New South Wales, Australia. References to "we", "us", and "our" mean Talev Creative.

2. The information we collect

We collect only the personal information we need to deliver our services. This includes:

• Contact details you provide via our enquiry form: name, email address, phone number (optional), property address.
• Project details you share with us before, during, or after a shoot.
• Technical information our hosting provider (Netlify) may log automatically, such as IP address and browser type, for security and analytics purposes.

3. How we use your information

We use your personal information to:

• Respond to your enquiries and provide quotes.
• Schedule and deliver photography services.
• Send invoices and process payment.
• Communicate with you about your booking or project.
• Comply with our legal and tax obligations.

We do not send marketing emails or newsletters unless you have explicitly opted in.

4. Sharing your information

We do not sell your personal information. We may share it only with:

• Service providers we use to run our business (e.g. accounting software, online gallery delivery), under appropriate confidentiality.
• Government or regulatory bodies where required by law.

5. Cookies & analytics

Our website uses minimal cookies. Essentials only for form submissions and basic site function. If we introduce analytics in the future, this policy will be updated to reflect that.

6. Form submissions

Enquiries submitted through our contact form are processed by Netlify Forms and forwarded to our email. Submissions are stored by Netlify in accordance with their privacy policy. You can request deletion of your enquiry at any time.

7. Image use

Photographs taken of properties may include incidental capture of personal items, vehicles, or (rarely) people. Where this is a concern, please raise it with us before the shoot. Our use of property images for portfolio purposes is governed by our Terms & Conditions.

8. Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. No transmission over the internet is 100% secure, but we follow industry best practice.

9. Your rights

You may request access to, correction of, or deletion of personal information we hold about you. To do so, contact us at info@talevcreative.com.au. We will respond within a reasonable timeframe.

10. Complaints

If you have a concern about how we have handled your personal information, please contact us first. If we cannot resolve the matter, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.

11. Updates to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page.

Last updated: [DATE TO BE SET ON PUBLISH]